This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Godiva Mortgages
- Finance
- Binley, Coventry
About this business
Godiva Mortgages Limited is registered in England and Wales and is authorised and regulated by the Financial Conduct Authority.
Location details
Oakfield House, Binley Business Park, Binley, Coventry, CV3 2TQ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Bank base rate has been cut again, so when are Godiva going to reduce their SVR (Standard variable rate) down from 7.09%! Come on Godiva, the world of customers is watching and expecting you to do the right thing!
ZERO way to get in touch with them if you are not in the UK. No WhatsApp business chat, no landing form on their site, no email address, no international number. It is urgent to speak with them. This is a crazy way to run a business.
Brilliant telephone customer services. Answering call quickly, call handler has human touch with great listening. I explained the reason for my call (self assessment tax return). I was taken through security in two steps. The call was not complicated and I felt reassured with the information and time frames for me requested. I have been a customer for a few years and I have found the call centre staff lovely and professional.
Avoid at all costs. Have had a mortgage with this firm since 2015, nightmare in all aspects.
I received uncompassionate customer service from Godiva Mortgages whilst speaking to multiple members of staff over the phone. Please review and invest into your staff training.
Frequently asked questions about Godiva Mortgages
How is Godiva Mortgages rated?
Godiva Mortgages has a 3.6 star rating with 63 reviews.
When is Godiva Mortgages open?
Godiva Mortgages is closed now. It will open at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com