GoBus

Georgia Dunn 

on Google

a week ago

My mother in law ride was cancelled today without our knowledge and they said she cancelled it. Now this is the second time that it’s happened. GoBus is not a reliable transportation for the elderly or disabled 

Karen New England 

on Google

2 weeks ago

I was recently left stranded for 3 hours TWICE so having been traumatized from that I have not ridden since. S ervice has gone off the cliff the last four months or with the merger and acquisitionof Tyler taxi.. The Tyler Taxi staff coming aboard , especially the dispatch crew , (worst are Bree and Allie)has brought this service far down. The old Tyler taxi cars have 300-500k miles on them INADEQUATE AC and no wifi like GoBus vehicles have. The original GoBus staff has been great except for Lisa in reservations, she is rude ... read more

lauryn gayle 

on Google

a month ago

I was over an hour late to my destination. I called the customer service line to see where my ride and they wouldn't pick up and when they did, the last I was talking to hung up before I finished talking. 

Guy Mcspadden 

on Google

3 months ago

This service used to be amazing,no problem what so ever scheduling rides,within a 3 day period.now can't get rides they tell you to call 2 weeks in advance still nothing, or they can drop you off but can't pick you back up or whatever, and they pick you up 2 or 3 hours before you are scheduled to be dropped off or 3 or more hours to be picked up, drivers are very nice and willing to work with the customer, and say they a lot of times are sent home because of lack of riders, because of dispatch and the way they book rides, an... read more

Sue Owens 

on Google

6 months ago

We used Go Bus for the first time today and it was awesome! Mike was our first driver and gave us careful instructions on how to board and exit. We both use walkers and felt very safe and comfortable. Our second driver was amazing and we are so thankful!