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Go Pet Club
- Pet Stores
- Livermore, CA
About this business
Location details
6818 Patterson Pass Rd suite h, Livermore, CA, 94550, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:30 p.m. | |
| Tue | 9:00 a.m. to 4:30 p.m. | |
| Wed | 9:00 a.m. to 4:30 p.m. | |
| Thu | 9:00 a.m. to 4:30 p.m. | |
| Fri | 9:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
MY CAT GOT HURT ON THERE CAT TREES. Do not buy from this place. The costumer service is a complete joke. This company is not at all professional. My cat got squished inside one of the cat trees. POORLY DESIGNED AND GROSS. This is extremely disturbing. This is not the first time an animal has gotten hurt on your products. And not the first time you have FAILED TO DO ANYTHING AT ALL. DO NOT BUY FROM THEM!
Customer Service for Go Pet Club is abysmal. They would not honor their product and replace the cat ladder and tried charging $20 for "shipping and handling". also the cat tower I bought from them sheds excessively. It's very cheaply made so not a good deal like I originally thought. Very cheaply made and wobbly. the top stairs broke already and the kittens have been playing on this thing for only 1 hour. I expected this to be better quality so would not buy again.
Absolute scam of a company. Will only send you half a product and refuse to send the rest.
Shipping is from 08:30 to 1600. They will load you early if they have the product. There is no gate so you can park in front of the dock doors at the end of the building.
I bought dog crate (blue and red colaa available)and my dog likes it to be sit inside and it is foldable for easy storage
Frequently asked questions about Go Pet Club
How is Go Pet Club rated?
Go Pet Club has a 3.3 star rating with 12 reviews.
When is Go Pet Club open?
Go Pet Club is closed now. It will open on Monday at 9:00 a.m.
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