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GM Financial Paramus Credit Center

1.2

About this business

Access MyAccount on our website or on the GM Financial Mobile app to make payments, get information about your account and message us. GM Financial is the wholly owned captive finance subsidiary of General Motors and a global provider of auto finance solutions. We do not offer in-person service or accept payments at this location. 

Location details

15 E Midland Ave Suite 3B, Paramus, NJ, 07652, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
1.217 reviews
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Bianca Myron's profile image
Bianca Myron 
on Google
4 months ago

About a month ,or two now, ago I had to switch my automatic payments to a new bank account. You’d think a relatively simple task. I’ve talked to maybe six or seven different employees I’ve had three different payments processed, yet the app still says that I still have payments due and i’ll get calls and wmails saying their due despite each time I get off the phone I’m being confirmed and reassured my payment is going through. One day I got an email from my car dealership saying gm notified them that I wanted to return my ca... read more

Andrea Kischkat's profile image
Andrea Kischkat 
on Google
11 months ago

GM Blackmailing Customers On April 19th, I returned our leased Chevy Trax to the Alexandria Chevy Dealership. I explicitly asked the manager handling the task whether he could give me the license plates, upon which he said that he could not do so because it was not protocol. I asked where the license plates would be returned to (i.e, the DMV, or my mother) and he did not know. He told me to sign a paper, and that I could call GM financial to inquire about the license plates. He also said that my mother could return the keys ... read more

M Hotak's profile image
M Hotak 
on Google
a year ago

This company is a fraud! They ruin peoples credit by false reporting. This isn’t the first time they’ve done this. I will make sure that every person I know in the GM world as a customer knows this. 

Amanda Eisenbach's profile image
Amanda Eisenbach 
on Google
a year ago

If I could give GM Financial less than one star, I absolutely would. My husband and I have been trying to obtain a payoff letter/zero balance letter/lien release letter for our vehicle, which is fully paid off, since February 7th in order to obtain a clean title as our car was deemed a total loss from flooding in January and our insurance will not release funds to us without one of these documents and/or proof of a clean title. Each time we call, they make us feel like they have no idea what we're talking about. We are never... read more

Sadia Afreen's profile image
Sadia Afreen 
on Google
a year ago

Just disgusting!!!! Their hours says 10am to 2 pm in the email it says 9 am to 1pm, I'm calling them for 2 hrs now still says they are closed but their business shows open on the website. I regret financing with this company i just do!!! 

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Frequently asked questions about GM Financial Paramus Credit Center

How is GM Financial Paramus Credit Center rated?

GM Financial Paramus Credit Center has a 1.2 star rating with 17 reviews. 

When is GM Financial Paramus Credit Center open?

GM Financial Paramus Credit Center is open now. It will close at 7:00 p.m.  

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