GM Financial Headquarters — Burnett Plaza's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

GM Financial Headquarters — Burnett Plaza

1.7

About this business

Location details

801 Cherry St, Fort Worth, TX, 76102, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
1.7174 reviews
Select a rating
John Dunn's profile image
John Dunn 
2 weeks ago

My brother passed away a few months ago and I have notified GM Financial to pick up his vehicle. After two and a half months his car is still sitting in the driveway and is a constant reminder of his passing. I have offered to take the vehicle to a designated location, and they continue to tell me that someone will be in contact with me. I have heard nothing. At the time of his passing the vehicle had positive equity but now it just sits in the driveway and they want us to keep the insurance current! This is your asset and I... read more

Jazelle Diaz's profile image
Jazelle Diaz 
3 weeks ago

Absolute worst car loan services ever. I was told I didn’t have to worry about my payment this month, but they still took the payment anyways causing me to behind on bills. I was told it take 3-5 business days to see the refund and now I’m being told it hasn’t even been processed and could take longer than that. These people are the worst. I am behind on my bills because of their doing. Thanks GM! 

Curtis Crewey's profile image
Curtis Crewey 
a month ago

Wish I could ive 0 stars. Sold a nice lady my car that was financed through GM. She paid the loan off with a certified check that has already cleared her financial institution but GM refused to release the e title or lift the lein for 17 days. Now this nice lady has to wait almost an entire month to register and drive her new car that she already has insurance on. What a joke. 

Arnell Massey's profile image
Arnell Massey 
a month ago

If I could give a negative 5 stars I would . GM provided a loan for a fraudulent application that was done by a small-time dealership in my area. My personal information was incorrect including inflated income, wrong address(which I hadn't lived at since I was 18 years old), and job history(which was only 2 years,but on the application was listed as 20 years). I was a cosigner on a loan and didn't find out that the information was incorrect until the person I cosign for lost their income and their vehicle was repossessed. I ... read more

Guillaume Le Page's profile image
Guillaume Le Page 
3 months ago

Très mauvais service, mes paiements passent le mardi, j'avais demandé qu'il passent le jeudi au concessionnaire, on m'a répondu sans problème vous n'aurez qu'à appeler après le premier paiement et là on ose me dire qu'ils ne peuvent rien faire pour mettre les paiements la journée que je veux. C'est bien au client de décider quand les paiement passe dans SON compte! Tout comme les assurances, le cellulaire, l'hypotèque. Même sur le site de GM c'est indiqué qu'on peut, tout qu'une service à la clientèle pour une voiture de 125... read more

Frequently asked questions about GM Financial Headquarters — Burnett Plaza

How is GM Financial Headquarters — Burnett Plaza rated?

GM Financial Headquarters — Burnett Plaza has a 1.7 star rating with 174 reviews. 

When is GM Financial Headquarters — Burnett Plaza open?

GM Financial Headquarters — Burnett Plaza is closed now. It will open at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com