GM Financial Headquarters — Burnett Plaza

Moe Saleh 

on Google

2 weeks ago

I rarely leave negative reviews , but this experience deserves one because it was the opposite of “integrity and transparency.” I was ready to lease a 2026 GMC Terrain Elevation through GM Financial, 36 months / 15,000 miles, with $1,200 due at signing (or alternatively $1,200 applied from trade equity if/when trade/payoff was finalized). I repeatedly asked for one simple thing: a complete, itemized GM Financial lease worksheet so I could verify the numbers before I come in and sign. That is standard, reasonable, and saves e... read more

Andy Savage 

on Google

4 weeks ago

I’m updating this review as the social care team reached out and fixed all the issues I had. 

Meisa 

on Google

a month ago

This company and their policy is stupid. They won't let you change you due date as many times as you want. They give you maximum times you can talking about 30 calendar days. Other companies don't do that. I should be able to change it whenever I want to whether I'm leasing or not. Can not get extension if I wanted to because I'm "leasing". Customer service is rude. This company needs to be shut down or own by someone. I will be sure to get out of this contract when my lease is up in February. 

Daymiko Warren 

on Google

2 months ago

Been waiting on a refund check for 6 months from a total loss that’s has been approved for months and they keep telling me they sending it on a certain day then saying they keep getting the wrong address after speaking with multiple managers and waitin another week for the check after being told it was getting overnight shipped 3 times in the last month I still haven’t received anything and they called me today and said they forgot the address again which now I have to wait on another ticket to go through which they say take... read more