GM Financial Credit Center

Daniel Vaughn 

on Google

2 weeks ago

I work hard for my money, so this experience has been incredibly frustrating. I accidentally overpaid my auto loan and contacted customer service immediately. After reviewing my account, the representative admitted the error and told me in writing that I would receive a refund of $716.86. I have screenshots of the conversation. Later, my account only showed a refund of $433.43. When I questioned the discrepancy, customer service repeatedly insisted that $433.43 was correct instead of explaining why the promised refund had ch... read more

Christian Smith 

on Google

a month ago

By far the worst finance company. Avoid at all costs. Make sure to read all their reviews. Was told my account was closed, than they added on money due after the account was closed, did not inform me, and listed it as a late payment to credit bureaus. Edit: Still a terrible company. Edit 2: I think I'd rather not contact. I've had thousands of views. So, I think I'd rather keep it up and the hit on my credit so I have the possibility of keeping people from using this company. Especially since you've had 2 years to fix it.