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Glen Haven Manor
- Retirement Homes
- New Glasgow, NS
About this business
Location details
739 E River Rd, New Glasgow, NS, B2H 5E9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very poor communication. I was initially allowed contact with my father, and then that access was removed without explanation. When I asked for clarification, I received inconsistent answers and no clear information on their policies. As an immediate family member, I was simply trying to understand what changed and how communication is handled. The lack of transparency and shifting responses was extremely frustrating and concerning.
I am extremely disappointed with the level of professionalism and communication at Glen Haven Manor. I attempted to contact the facility to get information regarding my father’s care, and my experience with the Director of Patient Care was completely unacceptable. During our conversation, I was repeatedly interrupted, spoken over, told I was “not allowed to talk,” and the call was ended on me—twice. This is not how family members should be treated when they are trying to advocate for a loved one. Beyond that interaction, the... read more
Frequently asked questions about Glen Haven Manor
How is Glen Haven Manor rated?
Glen Haven Manor has a 2.7 star rating with 19 reviews.
When is Glen Haven Manor open?
Glen Haven Manor is closed now. It will open on Monday at 9:00 a.m.
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