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Giant Thornleigh

4.0

About this business

GIANT Thornleigh sells Giant Road, Mountain and BMX Bikes, and Accessories with unequaled knowledge and skills in the local market. Our goal is to be approachable to all cyclists and disciplines. We have a strong customer service focus, and will help you find the right fit for your cycling needs. Whether you are new to cycling or experienced, we are always happy to help you on your cycling journey. 

Location details

Giant Thornleigh, 292 Pennant Hills Rd, Thornleigh, NSW, 2120, Australia

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 4:00 p.m.
4.075 reviews
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John Gunning's profile image
John Gunning 
on Google
a year ago

Fantastic customer service. Joseph, Mike and the crew couldn't be more helpful if they tried. With their help I am on an awesome e-bike which is running absolutely amazing. Servicing has been excellent and nothing has been too much trouble. Communication has been great and my bikes have had amazing service turnarounds, despite the clearly busy schedule in the workshop. I couldn't recommend Giant Thornleigh more highly and I hope they stick around for many a year! 

Anonymous's profile image
Anonymous 
on Google
a year ago

Fantastic customer service. Joseph, Mike and the crew couldn't be more helpful if they tried. With their help I am on an awesome e-bike which is running absolutely amazing. Servicing has been excellent and nothing has been too much trouble. Communication has been great and my bikes have had amazing service turnarounds, despite the clearly busy schedule in the workshop. I couldn't recommend Giant Thornleigh more highly and I hope they stick around for many a year! 

Warren Havemann's profile image
Warren Havemann 
on Google
a year ago

Really bad service experience here, very disappointing. Not only is it hard to get to and out of Giant Thornleigh parking, the customer service attitude is really poor. This surprising when cycle shops are dime a dozen. They also don't do fitting, so make sure you know exactly what your measurements are, else you're going to either ride uncomfortably, or you're going to hurt yourself. I am taking my business somewhere else. 

Mal S's profile image
Mal S 
on Google
a year ago

I stopped in looking for a way to raise my bars. The guys had the right part, and Mike even installed it while I waited. Legend. Thanks for your awesome service. Cheers. 

Henry Bui's profile image
Henry Bui 
on Google
a year ago

Great customer service, store interior and quick shopping experience. 

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Frequently asked questions about Giant Thornleigh

How is Giant Thornleigh rated?

Giant Thornleigh has a 4 star rating with 75 reviews. 

When is Giant Thornleigh open?

Giant Thornleigh is closed now. It will open tomorrow at 9:00 a.m. 

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