Giant Eagle Supermarket

Carissa B. 

on Birdeye

2 days ago

Horrible timing in filling Rx. Had 2 scripts sent at 2:30 pm Monday afternoon. Went to pick them up 10 am Tuesday still not ready. Told me it was going to be 20 mins. I said whatever but sent my husband hack at 1:00 pm. Still not ready 3 hours later?!  Like seriously. Hire more people to do a job you cannot do! 

Michael S. 

on Birdeye

4 weeks ago

IF YOU TAKE A CONTROLLED SUBSTANCE, PLEASE READ THIS! I was prescribed my medication by a doctor I’ve been seeing for over 20 years. My doctor has worked closely with me to get my medication and dosage to the proper levels. I originally filled a 30-day prescription at another Giant Eagle pharmacy with no issues. However, I transferred my prescription to this Giant Eagle in Northfield because it’s close to where I work and would be more convenient. I then received a call from the pharmacist stating that she would not fill m... read more

Nicole B. 

on Birdeye

4 months ago

Whoever is in the bakery, nonchalantly making the cookies! Need to just give it up, the M&M cookies, to be specific! They have more chocolate in them than M&Ms. It’s like, are they chocolate chip cookies or are they M&M cookies? 

Dana R. 

on Birdeye

6 months ago

Transferred here from Rite Aid and the staff are NASTY and UNHELPFUL! It is the WORST pharmacy that I have EVER worked with. Receive texts that prescriptions are ready, drive down to sit in a LONG line in the drive thru to have a miserable employee inform me that the prescriptions aren't filled. Don't have common medications in stock and can't get them. TERRIBLE...save yourself the hassle...go somewhere else. 

raquel s. 

on Birdeye

10 months ago

This used to be a great pharmacy, male pharmacist, older female assistants, these 2 young girls that they just got are Rude, bad attitudes and the eye rolling is too much!! I’m thinking of taking my business to Drug Mart!!! 

I buy it n. 

on Birdeye

a year ago

The situation escalated quickly when he accused me of trying to obtain a prescription I wasn’t entitled to, despite the fact that my primary doctor’s office had originally confirmed what was needed. The pharmacist ignored the facts, became aggressive in tone, and started to manipulate the situation, making me feel like I was in the wrong. To make matters worse, he attempted to downplay the situation by offering me a discount of $25, which seemed like a mere attempt to brush things under the rug. I suspect they initially cha... read more

I buy it n. 

on Birdeye

a year ago

The situation escalated quickly when he accused me of trying to obtain a prescription I wasn’t entitled to, despite the fact that my primary doctor’s office had originally confirmed what was needed. The pharmacist ignored the facts, became aggressive in tone, and started to manipulate the situation, making me feel like I was in the wrong. To make matters worse, he attempted to downplay the situation by offering me a discount of $25, which seemed like a mere attempt to brush things under the rug. I suspect they initially cha... read more

Unstoppable p. 

on Birdeye

2 years ago

Absolutely terrible pharmacy with Gestapo level BS regulations, that NO other pharmacy has in the area. If they dont have your full prescription in stock, and give you a partial because THEY dont carry enough product, they make you wait until ALL your partial is gone, which can be a pain if you have travel plans. NO other pharmacy does this! Walgreens and Rite Aid both fill their partials THE NEXT DAY, because THEY were short. Why should it be pushed on the customer to wait because GE didnt have enough in stock. NEVER a... read more

Julie A. 

on Birdeye

2 years ago

Pharmacist John was GREAT here today in alleviating my concerns when I called about a new product I was about to start. Thank u for being patient, kind, and knowledgeable of the product. I feel much better now.