Gervais Mechanical Services LLC.

Gertrude R 

on BBB

a week ago

Gervais came to my home in ******* and did some work for me. During a second visit with a different employee, same company, different problem, I was told their was something wrong with the installation. I called Gervais and told them what their own employee had said to me. I requested a return visit to fix the problem that was not functioning correctly according to Gervais' own employee. Gervais put me off when I called them to schedule a revisit because they first had to order the parts. That was about two months or more ag... read more

Jay D 

on BBB

3 months ago

Do not trust. Called in for a quote, on the phone the team had mentioned a $99 dispatch fee then a flat fee would be told when they arrive. The flat fee they had mentioned to me on-site was $500 (including the $99 dispatch fee). At the end they had charged me $700 and worst part about it was they did not even fix anything. Most of the time the technician was in his van, do not know why I was even charged an extra for work done. Be very careful as I feel like I was very much mislead. 

Angela H 

on BBB

7 months ago

Awesome company! I just had mini-splits installed in my home, everything went great! The communication was excellent throughout the process and the install crew was top notch making sure I knew how to use the system before they left. I would highly recommend Gervais! 

Michelle S 

on BBB

8 months ago

I knew about the $99 charge just to have a technician roll up. I was told when I made the appointment that the tech would go over the additional fees with me when he arrived. Once here, he disclosed that it would be $379 to service or diagnose. Since were talking about preventing my basement from flooding, what choice did I have but to say yes? 15 minutes later he was out the door having done nothing but remove a piece of plastic that was stuck to the float and preventing it from functioning properly. He refused to accept le... read more

Wayne P 

on BBB

a year ago

One star may be too much after having no satisfaction from a 10K central AC system installation.System worked for only the first season installed.GERVAIS INSTALLED DEFECTIVE EQUIPMENT AND THEY EXPECT ME TO PAY FOR ALL OF THEIR SERVICE LABOR. Let them charge the factory back and tell the factory to fix the issues Leaked every year after having Gervais to refill on my dime.They had been contacted as required and they said they cannot find a significant leak.6 years later... they send in a great veteran Enzo.He finds the leak i... read more