Genesis Healthcare Uptown

Greg Malesich 

on Google

2 weeks ago

My Mom stayed at Genesis Uptown for a couple of weeks. The stains care she received was what I expected. She made friends with many of the staff and they were very kind to her. When she left she didn’t have her glasses. The staff helped look for them but they were never found. I talked to Diana G. About the situation. She was very helpful and diligent about following up with me. Even though we couldn’t get my Mom in to the eye doctor to get new glasses for almost two months, Diana was ready to help. She got the new glasses p... read more

Jacqueline Apodaca 

on Google

2 months ago

Unfortunately my grandma had to stay in this place for 2 weeks. Absolutely the worst you can get general care from. She had to stay the first two days without a tv remote. I went and bought one to pair to the tv. Longest response time was an hour in a half. No trash can in her room, again I went and got her one and we changed the bags everyday when visiting. 

Aliyah Perez 

on Google

3 months ago

If I could leave no stars I would. This place is absolutely awful!! My auntie had been staying here for a over a year and as the time progressed her health began declining. Every week my mom would go to visit her and she had soiled sheets, some of her personal items and money went missing, and everytime she would request for assistance from one of the staff members no one was ever available to help her and personally witnessed them sitting there on the phones or chatting while residents were screaming for help. One lady was ... read more