Generations Federal Credit Union's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Generations Federal Credit Union

3.5

About this business

Many banks and credit unions merely provide banking services. We treat each transaction in the context of the financial life cycle of the member and his or her goals. We see members as relationships that last a lifetime, not as transactions that come and go. That’s a big reason why we’ve been recognized for innovative, award-winning services that reach out to the underserved and unbanked within our community, while actively engaging in numerous community initiatives to help all members reach their financial goals... read more

Location details

1945 S WW White Rd, San Antonio, TX, 78220, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.533 reviews
Select a rating
Anonymous's profile image
Anonymous 
2 months ago

There's always issues with this branch. Today the internet is down wow Response to reply: You need a remote back up. You can not be completely useless at a physical branch because of the internet going down. As for your remote services, whenever you start accepting money orders for electronic deposit, then I would happily never set foot In one of your branches again. 

Bethany Russell's profile image
Bethany Russell 
3 months ago

Irritated! To say the least! My husband smart deposited his check yesterday and now won't get paid until Monday because if it is "flagged" there is no one there to review it because they don't "work weekends". So now we are broke thanks generations for not helping. This is stupid if your going to have a smart deposit there should always be someone around to "review it". 

Anonymous's profile image
Anonymous 
3 months ago

Irritated! To say the least! My husband smart deposited his check yesterday and now won't get paid until Monday because if it is "flagged" there is no one there to review it because they don't "work weekends". So now we are broke thanks generations for not helping. This is stupid if your going to have a smart deposit there should always be someone around to "review it". 

Darinesha Bee's profile image
Darinesha Bee 
5 months ago

I banked with them for 12 years, but this credit union is going downhill and fast. Too many problems to type out. 

Sylvia Craig's profile image
Sylvia Craig 
5 months ago

TRASH!!!! DO NOT USE THIS COMPANY. I HAD A HORRIBLE EXPERIENCE. I WALKED INTO THE BANK AND WAITED FOR 30 MINUTES IN LINE WHILE LAURIE AND BIANCA HELPED 1 CUSTOMER. NEITHER NEVER GREETED ME. WHEN I TOLD THEM I WOULD LEAVE AND ASK FOR THE CORPORATE NUMBER I WAS TOLD THEY DID NOT HAVE THE NUMBER. I ASKED TO SPEAK WITH A MANAGER AND WAS TOLD SHE WAS BUSY ON THE PHONE. FUNNY THING IS THERE WAS HARDLY ANYONE IN THE BANK ON THIS DAY. WHEN I TOLD THEM MY DAUGHTER HAS OVER 6 MILLION VIEWS ON GOOGLE THEN THEY WANTED TO GET THE MANAGER... read more

View all google reviews

Frequently asked questions about Generations Federal Credit Union

How is Generations Federal Credit Union rated?

Generations Federal Credit Union has a 3.5 star rating with 33 reviews. 

When is Generations Federal Credit Union open?

Generations Federal Credit Union is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com