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General Bank Of Canada

4.4

About this business

Location details

11523 100 Ave NW #100, Edmonton, AB, T5K 0J8, Canada

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WeekdayScheduleStatus
Mon8:30 a.m. to 4:30 p.m.
Tue8:30 a.m. to 4:30 p.m.
Wed8:30 a.m. to 4:30 p.m.
Thu8:30 a.m. to 4:30 p.m.
Fri8:30 a.m. to 4:30 p.m.
SatClosed
SunClosed
4.4275 reviews
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K H's profile image
K H 
on Google
2 months ago

Don't trust these con-artists. They will take your loan, and when it is fully paid off, refuse to report it as zero balance to the credit bureaus even if you ask them to. Dealing with a loan shark is less of a hassle. 

Tim Warford's profile image
Tim Warford 
on Google
2 months ago

Terrible customer service. I bet I called them 25 times and I’ve never got to connect to an agent. Currently now on hold for 90 min on speaker phone listening to trumpets being played. 

Emily Lloyd's profile image
Emily Lloyd 
on Google
3 months ago

I got approved for an auto loan out of Province (not sure why) as my credit is very good...worst company to deal with. You speak with differerent customer service reps who are somewhat helpful but they don't follow up properly...the worst part is that this company does not tell you accurate information regarding your balance and they withdraw more (sometimes up to 3 payments) than they need to periodically which should not happen period...this company needs to be shut down...hope nobody else falls victim to it. 

Bonesy Fractured's profile image
Bonesy Fractured 
on Google
5 months ago

Thanks to these loosers, i get to pay for two loans!! Learn to close an account!!!! 🤬🤬 Learn to accept cheques and accomodate others, Im not a criminal, my insurance is perfectly valid, I dont understand!! 

Kris LeBlanc's profile image
Kris LeBlanc 
on Google
6 months ago

This is by far the WORST finance company I have had to deal with. I paid off my loan and requested documentation emailed to me - a detailed report, a receipt and my letter of release. I was told “we are not a full service bank and cannot do that automatically - you will need to phone back (wait on hold again) and request that. I told them I need it the following day and they said no problem. I phone back and am now told it takes 6 business days minimum. This place is a joke. -10 stars - for the amount of interest they collec... read more

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Frequently asked questions about General Bank Of Canada

How is General Bank Of Canada rated?

General Bank Of Canada has a 4.4 star rating with 275 reviews. 

When is General Bank Of Canada open?

General Bank Of Canada is closed now. It will open at 8:30 a.m. 

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