Geek Squad

Dave F 

on Google

3 weeks ago

My laptop had been hacked. when i called my bank to be aware just in case, she suggested going to the Geek Squad. I brought it in the gentleman at the counter was friendy. He had a great pitch for the membership so I took it.They took my laptop and in 2 days later it was ready. I picked it up took it home and when I went to use it the next day a red banner came up saying "someone is monitering your computer". i brought it and the next day and it was fixed. The following is who I dealt with everytime I came in, this is why I ... read more

Richard Valentin 

on Google

2 months ago

It takes forever for someone to answer your phone they keep me on hold over 20 minutes sometimes a half hour sometimes I just hang up and to hell with the product 

Amy Strauss 

on Google

4 months ago

Every time I bring in my computer, I am told they cannot fix it and I need to buy a new computer. I took it somewhere else and they fixed it for less then $100 and in under an hour. 

Antonio Ometto 

on Google

8 months ago

Charged me $100 to say : could be this, could be that. Also your computer is too old to fix, bye now. And I think a good tech would be able to know that at first glance. Before taking my money but oh well what to expect... 

Daryl Watters 

on Google

10 months ago

I brought my computer in for repairs. While at Geek Squad some very very important files were deleted from my computer. While in the store the tech said “you are accusing geek squad of deleting files.” Regardless of if it was an accident or intentional they were deleted while geek squad was working on my computer. That is a fact 100% and I have it in writing not to delete anything.