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Geek Squad
- Retail
- New York, NY
About this business
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Location details
531 5th Ave, New York, NY, 10017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I recently had an excellent experience with Geek Squad, and I couldn’t be more satisfied with their service. From the moment I walked in, the staff was friendly, knowledgeable, and professional. They took the time to listen to my issue, explained the options clearly, and gave me realistic expectations. What stood out most was their efficiency and transparency. They diagnosed the problem quickly and offered a clear breakdown of the cost and timeline. There were no surprises just solid, reliable service. My device was repaired... read more
Had to drop a quick review because Geek Squad seriously saved the day. I was stressing over my laptop acting up slow, glitchy, you name it. Took it to Geek Squad and honestly, I didn’t know what to expect… but they were awesome. The tech explained everything in a way that actually made sense (finally, someone who doesn’t talk in robot language ) They kept me updated, fixed the issue quicker than I expected, and didn’t try to upsell me on a bunch of stuff I didn’t need. Now my laptop’s running smooth like new again. Major sho... read more
I had an extremely frustrating experience with the Geek Squad service at Best Buy regarding a broken laptop that would not boot due to a hard drive issue. As someone without technical knowledge, I approached them seeking expert help and expected a proper diagnosis and guidance on next steps. Instead, the experience turned into a nightmare. I specifically requested a diagnosis, but days later was told the laptop required a BitLocker key—something I had never heard of. When I returned for assistance, I asked if they could simp... read more
For some reason my android stopped ringing when I was called. The 5th Avenue store sorted the issue quickly, pleasantly, and w/o charging. Much appreciated.
For some reason my android stopped ringing when I was called. The 5th Avenue store sorted the issue quickly, pleasantly, and w/o charging. Much appreciated.
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 2.5 star rating with 22 reviews.
When is Geek Squad open?
Geek Squad is open now. It will close at 7:00 p.m.
Need help? Contact us.
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