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Geek Squad
- Retail
- Palm Beach Gardens, FL
About this business
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Location details
11231 Legacy Ave, Palm Beach Gardens, FL, 33410, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I went into the Palm Beach Gardens location to ask if somebody could come out and show me how to connect my new phone to my car stereo that I had bought there and that I had had installed there at Best Buy and Geek Squad in the past. They told me nobody was allowed to leave the store and that I had to go drive 10 Miles to the other store so somebody could answer the question for me because they had an install bay there. I walked out and finally figured out how to do it myself. If I'm going to pay thousands of dollars to have... read more
They were good for what I needed. Turned out it was a spam invoice email. I did notice while I was there that you should make an appointment. They are pretty busy. Also, if anyone hasn’t been to the Best Buy in Gardens lately they moved. They are now located next to the Container Store.
Terrible customer service. I went last week and was completely ignored by a young girl who was clearly avoiding me and did not want to be interrupted. Finally a man came out and said he was the repair man and could not take the computer. He said I needed an appointment. I made the appointment for the next day at 4 pm. When arrived , no one was available for 10 minutes, then I was told that there were 2 people ahead of me and that I would have to wait. probably 1/2 hour or so. Is my time more important than theirs? Why make a... read more
I’m happy I signed up for the yearly geek squad membership at the Palm Beach Gardens location! The manager Christina navigated me through the very tricky process of resolving my laptop computer issue. She is laser focused and a hard worker. I left there a very satisfied customer. I highly recommend her and her team.
Store #688 - Mario Perez and David Leibeck (Manager) - Wowwwww. If it was not for them, I would never have resolved the quandry I had in purchasing the new IPAD I bought for my father. I own a Real Estate Estate business. David, Manager, went above and beyond to resolve and figure out my inquiries. David was patient, informative, smart, just nice, a gentleman, and respectful, beyond belief. He was welcoming of my questions. Between Manager, David, and Customer Service desk Rep., Mario - fabulous. Best Buy should be proud to ... read more
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.5 star rating with 37 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open tomorrow at 10:00 a.m.
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