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Geek Squad

2.5

About this business

Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology. 

Location details

615 E Palatine Rd, Arlington Heights, IL, 60004, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
2.513 reviews
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George Murphy's profile image
George Murphy 
on Google
a month ago
Chris Grant's profile image
Chris Grant 
on Google
6 months ago

Useless 

Michael Tootelian's profile image
Michael Tootelian 
on Google
7 months ago

DO NOT US THIS SERVICE. The techs seem innocent enough, however, when I brought my 2021 HP laptop in for a minor BIOS update, they quoted me more than the cost of the computer. The kid tried to tell me it needed an expensive hard drive and approx $300 to install it. I ordered one online for $14.00 and repaired it myself. The kid also tried to tell me the computer was now worthless junk and offered to "scrap it" for me. 

alen Herb's profile image
alen Herb 
on Google
10 months ago

WORST Best Buy in the STATE. They take all day to get your 1 hour pickup order ready. and while you wait at the store for them to fumble around to finally have the app tell you it’s out of stock… Ask for a manager. They won’t respond 

John's profile image
John 
on Google
11 months ago

Took a week & didn’t even put in graphics card in correctly 

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Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 2.5 star rating with 13 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open at 10:00 a.m. 

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