Geek Squad

Daria K. 

on Google

a month ago

I’m extremely disappointed with Geek Squad and Best Buy. On February 12, I brought my computer in because it was completely frozen — mouse, keyboard, and USB ports weren’t working. I was told I needed to purchase a Geek Squad Membership, which I did, and paid around $200 after taxes. But when I found out that they weren’t actually going to repair it themselves and were just sending it to the manufacturer, I asked for a refund. They only gave me back $86, and I still don’t understand why I didn’t get a full refund — Geek Squa... read more

Mike Carmona 

on Google

7 months ago

ZERO STARS For geek squad. Bought a screen protector from them, And was told three replacement of the screen breaks first off screen breaks almost immediately and when I go to replace it, they tell me there out of stock and I have to go to another store. I bought the protector from the store. I should be able to replace it at the same store. They told me I had to go to another spice to get it replaced. I asked him if they could call me when they get a new one in they told me no. It was nice of them to keep me a half an hour ... read more

Jimmie Hathaway II 

on Google

10 months ago

I wanted to get a cell phone to replace at least 1 of my lost/stolen cell phones and I was only checking out the Motorola G Play cell phone and I was informed about their cell phones are unlocked phones and I checked out several other cell phones and I got print outs on the cell phones that interested me and I was surprised at how many I liked and wanted to buy and the sales guy was very helpful and kind and most of all very patient with me. 

Sawsbucky 

on Google

a year ago

Arriving with little more than a broken laptop and anxiety, Alex helped us out immensely. He was both knowledgeable and friendly. The whole thing took less than 30 minutes.