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Geek Squad
- Retail
- Kennesaw, GA
About this business
Location details
850 Cobb Pl Blvd NW, Kennesaw, GA, 30144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
The superiority complex of 1 Geek Squad rep has left me pissed off. I purchased an Insta360 Ace Pro a few weeks ago to use on our trip. It was purchased more on a whim, so it was done 1 night before our trip. It turns out that 1 of the battery packs provided in the box was DOA. It would not accept a charge, but luckily the second battery worked. ... so that's the backstory. Today - October 20, 2025 - I spent 15 minutes on Best Buy's automated calling system to figure out how to get the battery replaced. I couldn't talk to an... read more
Waited 4 hours to be helped and I had an appt! They had to ship my Lenova Laptop off. Waited in line 45 minutes just to pick it up. $680 worth of work but luckily I had the insurance thru Best Buy so I did not have to pay anything. However my laptop is doing the exact thing it did before Imagine if I had paid almost $700 and the laptop still had the same problem!?!?!? They have such horrible reviews and we pay sm for the insurance Everyone there is frustrated and angry having to wait and wait and wait. Do something Geek Squa... read more
absolutely horrible salesmanship and customer service. Will not be returning
I was hacked on the Internet and had to have a program removed from my PC ASAP. I also needed a Malware remover, installed on my PC. I asked for the manager and a gentleman by the name of Will came out . I explained my situation and he jumped on the PC immediately loaded the malware remover also deleted a program… and got me back on the road within 10 minutes. He was extremely professional moved very quickly…. and was very sympathetic to my situation. Hats off to Will because he’s a true professional. I will be back with som... read more
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3 star rating with 53 reviews.
When is Geek Squad open?
Geek Squad is open now. It will close at 8:00 p.m.
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