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Geek Squad
- Retail
- Wesley Chapel, FL
About this business
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Location details
5947 Wesley Grove Blvd, Wesley Chapel, FL, 33544, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
They lack knowledge and the service is so slow. Never again
Called GeekSquad on 6/18/25 and was told by the agent who set up my appointment that they could replace the coolant in my desktop for $59.99. Arrive to BestBuy 6/19/25 with said desktop at appointment time and see my name on the screen, only to have to wait as if I do not have an appointment. No problem, life goes on. Get up to the gentlemen at the front desk and explain I just need the coolant replaced. He states that it is illegal for the coolant to be replaced and we need a whole new coolant system. He states that's 100$ ... read more
Had a great experience with our geek squad tech Jaz. My sisters and me bought the same laptop. They were having severe issues. Even simple websites like Netflix wouldn’t load correctly. Jaz took his time helping my sisters and me. It took a while but he tried every method to make sure our laptops were working accordingly! Thanks a lot I had a great experience!
Im am incredibly disappointed with the Geek Squad. I purchased my expensive gaming desktop from Best Buy about 1.5 years ago. I pay for the Geek Squad yearly subscription so my desktop would hopefully last many years under protection. I have been having issues with games crashing suddenly or not starting up at all. Based on the error messages and some research I found out that the 13th gen Intel processor in the desktop is known to have issues in some units which eventually leads to failure of the CPU. I brought it into Best... read more
They are good at what they do but are sooooo slowwww at helping customers in line!
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.3 star rating with 39 reviews.
When is Geek Squad open?
Geek Squad is open now. It will close at 8:00 p.m.
Need help? Contact us.
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