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Geek Squad

3.5

About this business

Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology. 

Location details

11840 71st St, Kenosha, WI, 53142, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
3.520 reviews
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John Wright's profile image
John Wright 
on Google
a year ago

To went in at 10am told them I needed my phone same day, they made me an appointment at 1pm and said that I had to remove myself from Find My IPhone to prevent the equipment from being flagged as stolen. I went back at 1, was delayed, finally at 1:50 after they did their diagnostics they said that they don’t have the parts. To make matters worse is that they erased all my pictures from July 19,2023 until now. 

Kimberly Crawford's profile image
Kimberly Crawford 
on Google
a year ago

Don't advertise and make an appointment to repair a printer if the on site team then informs you they don't repair printers. 

Sharron Clausen's profile image
Sharron Clausen 
on Google
a year ago

Had great service with thomas. 

Scott Dooley's profile image
Scott Dooley 
on Google
a year ago

Bad installs on my dishwasher and fridge. Asked multiple times for someone to come out and check them out because of the issues I’ve had on them since the install. Paid extra for the membership to cover these problems but of course you can’t get a hold of anyone. Just tried calling for the 6th time and either the phone gets disconnected or doesn’t work. 

Sonja Bigley's profile image
Sonja Bigley 
on Google
2 years ago

The Geek squad is amazing. I have worked with Tommy on several different problems and he is professional, knowledgeable and very patient. I couldn’t ask for better tech support. 

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Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 3.5 star rating with 20 reviews. 

When is Geek Squad open?

Geek Squad is open now. It will close at 8:00 p.m.  

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