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Geek Squad
- Retail
- Waterford, CT
About this business
Location details
913 Hartford Turnpike, Waterford, CT, 06385, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Brought a blue screen laptop to Waterford that I had bought from best buy. They wouldn't even look at it. First they told me I was better off just buying a new computer, then they said they would charge me $80 for a diagnostics plus $200 subscription fee and that there would be no guarantee they would find/fix the problem. Brought it to Mr. Fix it in Groton, he had it back to me in 2 hours. What a joke. They didn't even look at it! It feels like they are scamming people into buying new computers or getting some bizarre subsc... read more
Abysmal service team. Told me a camera would take 2 weeks to be repaired, now going on 3.5 weeks, still “in repair.” Then when trying to communicate with the store, I keep getting directed to the Best Buy corporate line instead of the actual store. They tell me they will have the store call me, the store doesn’t call.
I wish there was a rating less than 1 star offered.
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 2.8 star rating with 39 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open at 10:00 a.m.
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