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Geek Squad
- Retail
- Flagstaff, AZ
About this business
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Location details
5005 E Marketplace Dr Ste 150, Flagstaff, AZ, 86004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
My Samsung phone got infected with malware by an "app" I allowed to install. The malware took control, would not uninstall, nothing worked against it. I drove in from the forest late on a Sunday in panic, hoping for help. No appointment, just a walk-in. Tech Joey said he'd never experienced anything as insidious and hard to remove as this thing. But he finally found a fix to FORCE-uninstall it. GONE! My phone is fine (I rely on it for safety), no bad after-effects, and I didn't have to do the nuclear-option of a factory rese... read more
I took my phone to be repaired at geek squad and the customer service is a horrible experience here. The first day the guy that helped me was fine but the second day when the device was getting fixed was a whole different story. Initially, there were about 5 workers standing right next to us and none of them acknowledged or seemed to be able to help me but one of them did make eye contact with my partner sitting there and continued to laugh and converse with other employees. Fifteen minutes later and after the geek squad emp... read more
I took my Lenovo laptop to the Geek Squad while it was still under warranty, less than a year old. Some keys on the keyboard stopped working, so therefore I was forced to use the on-screen keyboard. I took it to the Geek Squad and the employee never looked at it, and I was told to buy a battery. I informed her it was still under warranty! She was obviously not trained and definitely had no interest to help. Now their technicians want over $300 to fix it. So, buyer beware and be careful of the Geek Squad advice. Not all of th... read more
Michael is the GOAT
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.3 star rating with 27 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open at 10:00 a.m.
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