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Geek Squad
- Retail
- Canton, GA
About this business
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Location details
1810 Cumming Hwy #600, Canton, GA, 30115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
They keep my on line for three hours and never got it fixed. I asked if someone could come to my house to fix the problem. Yes they will for124.95. Ok when will come out? Sorry I will have to pay first and then they will setup an appointment. I said BS. I will NEVER use Best Buy or the useless geek squad again. I called a local service, he came to the house that day and fixed my problem in about thirty minutes and it was no where near 124.95 I mean not even close.
I am very irritated because I had an appointment for an installation of a dash cam schedule at 9:00 a.m. I had phone reminders for this morning's appointment. It's now 9:40. I've been here almost an hour and not a soul is able to provide any help. Their 1-800 support line tried to connect me with another line. They automatically disconnected the call, saying I was outside the normal business hours (which should have started at 8:00 a.m. Central Time). It is 9:30 Eastern which is well past that start time!
Overall awful. I had an issue with a Microsoft Surface, where I was not able to switch from one user profile to the other. When I dropped it off, I was convinced to pay the yearly membership fee of $180 because otherwise I'd have to pay $200+ for a diagnostic and Operating System work. I asked the tech if I would have to pay the diagnostic and Operating System work fees if they were unable to fix the computer and he said "No, but I'm 90% confident we'll be able to fix this.", so I signed up for the membership. 4 days later, ... read more
Highly recommend geek squad in Canton, Ga for all of your tech service needs, their manager Jessie went above and beyond to make sure my repair needs were met on my iPhone.
Ian did an excellent job with my truck amp and subwoofer. It sounds terrific. He's very friendly, down to earth and knowledge. It was a breath of fresh air. I highly recommend the car audio installation center at the BestBuy in Canton, GA.
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.5 star rating with 22 reviews.
When is Geek Squad open?
Geek Squad is open now. It will close at 8:00 p.m.
Need help? Contact us.
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