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Geek Squad
- Retail
- Hialeah, FL
About this business
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Location details
4001 W 20th Ave, Hialeah, FL, 33012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Understocked, understaffed and under-attended. I could find by myself the item I was looking for, not thanks to the store staff
My customer service experience was truly disappointing and frustrating. Even one of the manager had a very no respectful attitude. This is the third time I tried to solve the same issue with my laptop. I brougth the full Best Buy membership and the manager told me I need to leave my laptop 2-3 weeks to send it to another Geek Squad store to fix the issue. This is insane. I need this laptop everyday for work. They were unable to provide me with a solution, no additional laptop, no solution at all. I will cancel my membership ... read more
Proceed with caution when taking your device to this store. I brought my laptop in for an initial repair and upon picking it up, my keyboard wasn’t working. The worker helping me denied responsibility and it wasn’t until I spoke to the manager that a few options were presented to me. It’s been a month and I still don’t have my laptop or really any idea of when or if I will get it back.
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.5 star rating with 44 reviews.
When is Geek Squad open?
Geek Squad is open now. It will close at 8:00 p.m.
Need help? Contact us.
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