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Geek Squad

3.2

About this business

Location details

7929 Abercorn St Bldg 5, Savannah, GA, 31406, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
3.273 reviews
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emily beiter's profile image
emily beiter 
3 months ago

Been here multiple times. Disappointed every time. Not one person has an ounce of respect in them. In a customer service job, that is the bare minimum. I made an appointment but apparently that doesn’t matter because they “don’t have the part”. If you don’t have the means to fix an electronic (which is the point of geek squad anyway…) that’s understandable. The blatant disrespect and rudeness is what gets me. 

jessica tasker's profile image
jessica tasker 
3 months ago

Worst experience ever. Aapt was at 340. It is 454 and I am still here waiting. They had to run a simple diagnostics on airpods, and they finally just got a 3rd person to do it, who knew what she was doing. Meanwhile, the whole time we were standing here, nobody updated us on anything. Would have been nice if somebody could have atleast updated us. 

Mary Gilliland's profile image
Mary Gilliland 
6 months ago

ABSOLUTELY HORRIBLE. I took my laptop in there to reset the system so I could bypass my bitlocker and they wiped EVERYTHING INCLUDING MY ABILITY TO ACESS THE INTERNET . Worse service I’ve ever had . Please don’t take your computer here 

Preston Carpenter's profile image
Preston Carpenter 
10 months ago
Jasmine Washington's profile image
Jasmine Washington 
a year ago

Customer service is key and the girl at customer service needs to work on that.On 11/28 a little after 11 i approached the customer service desk for a pick up order I said hello how are you?no response employees should also have on a name tag and she didn’t.She didn’t even ask for an ID ! 

Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 3.2 star rating with 73 reviews. 

When is Geek Squad open?

Geek Squad is open now. It will close at 7:00 p.m.  

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