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Geek Squad
- Retail
- Savannah, GA
About this business
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Location details
7929 Abercorn St Bldg 5, Savannah, GA, 31406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Been here multiple times. Disappointed every time. Not one person has an ounce of respect in them. In a customer service job, that is the bare minimum. I made an appointment but apparently that doesn’t matter because they “don’t have the part”. If you don’t have the means to fix an electronic (which is the point of geek squad anyway…) that’s understandable. The blatant disrespect and rudeness is what gets me.
Worst experience ever. Aapt was at 340. It is 454 and I am still here waiting. They had to run a simple diagnostics on airpods, and they finally just got a 3rd person to do it, who knew what she was doing. Meanwhile, the whole time we were standing here, nobody updated us on anything. Would have been nice if somebody could have atleast updated us.
ABSOLUTELY HORRIBLE. I took my laptop in there to reset the system so I could bypass my bitlocker and they wiped EVERYTHING INCLUDING MY ABILITY TO ACESS THE INTERNET . Worse service I’ve ever had . Please don’t take your computer here
Customer service is key and the girl at customer service needs to work on that.On 11/28 a little after 11 i approached the customer service desk for a pick up order I said hello how are you?no response employees should also have on a name tag and she didn’t.She didn’t even ask for an ID !
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.2 star rating with 73 reviews.
When is Geek Squad open?
Geek Squad is open now. It will close at 8:00 p.m.
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