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Geek Squad

3.1

About this business

Location details

1201 S Hayes St B, Arlington, VA, 22202, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
3.122 reviews
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Donna Sheler's profile image
Donna Sheler 
3 weeks ago

Disappointment!! Long story short...My ONE computer that I desperately needed for my business, was left on the Geek Squad repair shelf for three days before there was evidence anyone even looked at it. It was estimated that I could pick up on the day before I retrieved. But I even gave them one more day of grace to figure out why I couldn't be serviced by the remote Geek team. No one could explain to me why for three whole days it wasn't completed except there was no technician in one of the days. If I could give a ZERO I wo... read more

Jessica Martin's profile image
Jessica Martin 
a year ago

I went in without a reservation to get myself a second opinion on a battery problem I thought I’d figured out before making a repair parts purchase. I got nothing but kind service that was both knowledgeable and friendly. They didn’t try to force me into purchasing their products or services but laid out several options that could work for me, and were straightforward with expected costs and return timelines. And I wasn’t even a Best Buy geek squad member. I’d go back to them anytime. 

A Cali's profile image
A Cali 
a year ago

Richard you are an angel! Thank you for helping me find the right fit for my needs ! Your expertise and caring is just rock solid and I wish every store had a Richard like you! Thank you for all your help… 

Anonymous's profile image
Anonymous 
a year ago

Installed my 65” tv that then collapsed off the wall. Was clearly not installed properly and Best Buy refused to take any responsibility. 

Kasey Faulkner's profile image
Kasey Faulkner 
a year ago

Installed my 65” tv that then collapsed off the wall. Was clearly not installed properly and Best Buy refused to take any responsibility. 

Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 3.1 star rating with 22 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open at 11:00 a.m. 

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