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Geek Squad
- Retail
- Falls Church, VA
About this business
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Location details
5799 Leesburg Pike Rm D, Falls Church, VA, 22041, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Called the store directly and of course am transferred internationally. Terrible service when I am in the store. Purchased a 65 inch screen TV, less than 4 months later, no picture. Recommended Samsung to fix it, they never called, said they were waiting on a part, and the part ordered was not the problem, so now, going on week 2 without a tv. Best Buy should be required to bring me a new one.
I am very disappointed. I bought a computer and the three years insurance last year. They offered a membership to get to get $ 80 back on the first purchase. I asked about any fee possible. They insured me there was no fee. I did not get $ 80 back. Something went wrong. I was shocked last night when I looked at my credit card statement. I was charged by Best Buy $190.79. I disputed this charge because I did not buy anything from them recently. The agent of my bank said that they charged you service fee. What kind of service?... read more
I hate them Mean
Very slow service and takes a long time to fix something a whole week to fix a phone screen and no screen covers in the office
Had been a geek squad member for many years. We had our problems in the past where they “Claim” to fix our computers/laptop and once we get it back all of our information was deleted!!! I’ve surprisingly let it go but today 3/18/23 was my last straw. We had our usual appointment so they can fix our slow computer hard drive where the guy didn’t even bother to bring it in the back. he flat out told us with an attitude “get another computer because ours is old”. We canceled our subscription that same day.
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 2.7 star rating with 19 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open at 10:00 a.m.
Need help? Contact us.
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