Geek Squad

Samarjit debnath 

on Google

5 months ago

I went there for a battery replacement, and they broke my Taptic Engine. Attempted to fix it and eventually js told me to deal with it, even tho they broke it in the first place. Had to go to a different location for them to replace my phone. 

Linda Selby 

on Google

9 months ago

Geek solved my problem today but may have caused the problem last week. 

Wesley Villacres 

on Google

10 months ago

On the phone I was told that they would look at my pc and tell me why it won’t power on, free of charge but I had to make an appointment. Once I was in the store they try selling me a 100$/year plan for a top tier diagnostic and if I didn’t get the plan it was still 100$ for the basic diagnostic test. Didn’t even bother looking at the pc. Waste of time. If the basic was 50$ would have considered it. Rip off and bunch of liars 

Samarjit debnath 

on Google

11 months ago

I went there for a battery replacement, and they broke my Taptic Engine while doing the battery replacement. So after they replaced the Taptic Engine and it still didn’t work, so I went back again. They told me they can’t fix it and im going to have to bring it to Apple and pay out of pocket for it. Then I explained that they broke it in the first place. She still said there nothing they could do.