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Geek Squad
- Retail
- Greenville, SC
About this business
Location details
1125 Woodruff Rd Rm 120, Greenville, SC, 29607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Geek Squad scheduled us an appointment to repair our phone and then we finally get here and they say “we don’t have the part someone should have called you earlier” but yet no one called. Ridiculous.
Great service! There was a line but you have to expect that at such a busy store. I brought 3 old computers that I was having difficulty getting the data off. They did a great job!
Absolute nonsense. I came to Best Buy Greenville (Geek Squad) because AppleCare said they'd replace my cracked screen for $29. After waiting 40 minutes, they told me they can't fix it because "broken parts might fly around" what kind of excuse is that? Only the screen was cracked, yet they said I had to replace the whole phone. Total dishonest and the most ridiculous service l've ever experienced.
The appointments that are required for service do not reserve a spot. They have unlimited appointment availability and limited staff to help customers, so even though you have an appointment scheduled, you might have to wait for a VERY long time. I waited 40 minutes to drop off my computer earlier this week. (No support needed on the spot, just drop off.). I had to schedule an appointment to pick up my repaired computer, but I’m in line with people who believe they have consultations scheduled for an hour, among others. Ther... read more
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.3 star rating with 64 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open at 11:00 a.m.
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