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Geek Squad
- Retail
- Madison, TN
About this business
Location details
2311 Gallatin Pike N, Madison, TN, 37115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
They don’t even deserve one star. They deserve zero stars. This location should be shut down immediately. All they’re doing is wasting peoples time, money, energy, and gas. And all you get in return is and I’m sorry and you’re supposed to swallow that and walk out the door. I had a 3 PM appointment for my phone repair. When I couldn’t remember my Apple ID and expressed to the support agent that I want to go get my laptop out of my car so I could do my pass key. He gave me a hard time and told me just to come back tomorrow. I... read more
They took it for 2 weeks to repair the cap keys and returned it not repaired and kept the cap keys, insisting that I took them home. Why would I take them home with me when I turned it in to be repaired? So now I’m right back where i was, only worse. I don’t even have the broken parts. I can not believe they instisted that I took the pieces home with me when the whole reason I turned the thing in for repair was to put them back on properly.
I had an appointment on March 5 to assess why my laptop was not charging. The technician helped me pick the appropriate battery for purchase and told me to make an appointment to have Geek Squad replace the battery once it was delivered. I finally got the battery replacement and made an appointment for March 10. I came in for my appointment and Geek Squad rep , Abbey, told me it take 1-2 days to replace the battery. I asked her what was the point of making the appointment? She said I cant stop working on other people's devic... read more
On time, friendly, courteous, and professional. Took care of my problem very quickly and efficiently.
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.6 star rating with 41 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open at 10:00 a.m.
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