Geek Squad's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Geek Squad

2.5

About this business

Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology. 

Location details

217 Independence Blvd, Virginia Beach, VA, 23462, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
2.555 reviews
Select a rating
Glenn & Carolyn Jamison's profile image
Glenn & Carolyn Jamison 
on Google
3 weeks ago

Agent Conner was INCREDIBLY helpful & VERY patient while showing/helping me learn how to transfer photo's from my phone to my computer. I'm a middle-aged lady that used to be able to do this on my own but with the speed of technology these days all I can say is thank goodness for patient, kind, & very knowledgeable young people like Conner. 

Charilla Gillett's profile image
Charilla Gillett 
on Google
3 months ago

It was cray..cray....our Samsung TV went down.. we have warranted and also Best Buy plan on devices ..we call to get it fixed. Of course they are so busy no one can come for a week. Then someone comes and oh it's this. Then another week or two part comes its not that. Then have to order another part to come to house again so it's been a whole month and still not fixed so I have no TV in the main area we watch in. Its that expensive Art TV. We keep saying. Aren't you just gonna have to replace it??? So another few weeks. And ... read more

Tiffany Watts's profile image
Tiffany Watts 
on Google
6 months ago

Bad experience 

ALFONSO BETIONG III's profile image
ALFONSO BETIONG III 
on Google
8 months ago

Marcus Knopp, Gilbert Oller, and Zach Roy provided outstanding customer service!! Their performance in installing the remote start systems (Viper & Compustar) on my 3 vehicles is superb and perfect!! Therefore, I am a very satisfied customer. I will come back again at Best Buy (217 Independence Boulevard/Va Beach, VA 23462) for future car accessories (e.g., car stereo system, Apple Car Play, and others) for my vehicles. Recommendation: AAAAAAA+++++++ 

Michael Grubbs (Nightwing5000)'s profile image
Michael Grubbs (Nightwing5000) 
on Google
8 months ago

Let me start off by saying I know what I'm doing when it comes to building computers. And I do have an (albeit I'm not an "expert") eye for troubleshooting common problems when it comes to PC desktops. That said, I took my custom PC to this Geek Squad (twice) when I was having trouble with a repair loop my desktop was having. They convinced me that paying the $140 membership for the year would help cut costs of repairs on any visits that year. This was half correct. I spent $140 and hauled my desktop to this location only to... read more

View all google reviews

Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 2.5 star rating with 55 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open at 11:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com