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Geek Squad

3.4

About this business

Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology. 

Location details

575 E Wetmore Rd, Tucson, AZ, 85705, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
3.440 reviews
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Laura McCloskey's profile image
Laura McCloskey 
on Google
a month ago

Although it was not busy since students left tiwn they took more than two days to remove malware. Moreover they would not reinstall microsoft on another computer and recommended a private store. The staff members I encounter at this store seem generally reluctant to help. 

Joshua Burchett's profile image
Joshua Burchett 
on Google
4 months ago
Thomas Rebeiro's profile image
Thomas Rebeiro 
on Google
6 months ago
Erina G's profile image
Erina G 
on Google
7 months ago

Couldn’t get anyone on the phone when scheduling this appointment to let me know if the necessary part was in stock. Went in to the store. Paid. Was told the part would arrive in 3-5 days. 11 days, 3 transfers, 1 dropped call, 1 unanswered message and an actual trip to Best Buy later, I still have no idea when the part is expected (nobody can tell me anything but “the status is ‘in repair’”). Edit: the local manager is great if you can get through the automated system to actually talk to her. One star added for a high qualit... read more

Butch Larcombe's profile image
Butch Larcombe 
on Google
8 months ago

Read the reviews at Best Buy that says it all. Terrible service and no communication! 

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Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 3.4 star rating with 40 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open at 10:00 a.m. 

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