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Geek Squad

3.5

About this business

Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology. 

Location details

8251 Gateway Overlook Dr, Elkridge, MD, 21075, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
3.528 reviews
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Judy M.'s profile image
Judy M. 
on Google
2 months ago

Geek Squad is the worst insurance you can have. The customer service is the worst. 

DELEANA BOWMAN-Fooks's profile image
DELEANA BOWMAN-Fooks 
on Google
6 months ago

The only reason I gave 4 Stars is when I walked to the desk and spoke to the one of the guys from Geek Squad that came to assist me he didn’t speak and went straight into “How may I help you”? So, I spoke again and he said the same thing. I work with the public every day and I teach the Importance of Good Customer Service to my staff. I’m just happy that another young man came out to help. He had exceptional customer service and he greeted my husband and I with a smile. Other than that, the Geek Squad did a great job. They a... read more

M A's profile image
M A 
on Google
10 months ago

Don't waste your money on geek squad/best buy help. Two weeks it takes for somebody to come to your house. Call somebody else and save money. 

Ida Cofield's profile image
Ida Cofield 
on Google
11 months ago

They offer the best service!!! 

Bri Urbina's profile image
Bri Urbina 
on Google
11 months ago

Had a great experience here! Even though they could not fix the screen on my laptop because I did not buy it from best buy and they didn’t even have the parts, they still helped me make my user experience better by assisting in anyway they could with no charge. Extremely nice staff here! 

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Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 3.5 star rating with 28 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open tomorrow at 10:00 a.m. 

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