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Geek Squad
- Retail
- Richmond, TX
About this business
Location details
5340 W Grand Pkwy S, Richmond, TX, 77406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
The tech helped not only myself but my husband as well with our separate issues. She was very professional.
The Geek Squad service at Best Buy, located at 5340 W Grand Parkway S, Richmond, TX 77406, has been extremely disappointing. We purchased a laptop for our son along with a protection plan, which has proven to be a complete waste of money. We reported a GPU issue over four months ago. Since then, the laptop has been sent to the service center twice and handed over to the store team once—but not a single time has the issue been resolved. In fact, during the first service center visit, no actual repairs were made; they simply p... read more
Worse customer service I have ever had.
They were very helpful recently with the purchase of my new computer and the cleanup of my old one. Everyone I spoke with was professional and took their time to explain everything to me. They also had a quick turn around for everything that I needed done.
I called to ask about a scanning for my phone since my bank needs prove, they said $100 for it. When I asked why they hung up almost immediately
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.7 star rating with 18 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open at 10:00 a.m.
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