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Geek Squad
- Retail
- Plano, TX
About this business
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Location details
2800 N Central Expy, Plano, TX, 75074, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
One Star Absolutely terrible service from Aaron at Geek squad phone repair shop. I waited over an hour for him to check my phone, only for him to tell me that my phone wasn’t even covered under their repair policy. He didn’t provide any help or even try to resolve the issue. Wasted my time and left me with no solution. This is the worst customer service I’ve ever experienced.
Worst experience I have ever had in my life. I dropped my fiancés iPhone off in January and they told me it would be 5-7 business days and here it is April. I have called and went into the location several times and every time they give me the run around and tell me that they will talk to the manager and get a resolution to the problem but no manager ever gives me a call back. This is bullshit and I have had to go buy another iPhone for her because who can go without a phone for almost 4 months. Worst place ever don’t ever t... read more
Took my Integra in to geek squad to have a front and rear dash cam installed. Troy did an extremely clean job and it couldn't have been done any better than the way he did! Will definitely be back in the future for any of my car installation needs.
Took my Integra in to geek squad to have a front and rear dash cam installed. Troy did an extremely clean job and it couldn't have been done any better than the way he did! Will definitely be back in the future for any of my car installation needs.
Very good place.The geeksquad staff were very helpful and timely in fitting my stuff. I didn't find the same kind of customer service at other geek squad.
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.9 star rating with 24 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open at 10:00 a.m.
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