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Geek Squad
- Retail
- Watertown, MA
About this business
Location details
550 Arsenal St Ste 2, Watertown, MA, 02472, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I arrived over an hour before my appointment to find the person who had an appointment before me waiting at the counter with no one helping her. I approached a Best Buy associate named Kati to ask about where the Geek Squad associates were. She said they had a camera so they could see awaiting customers. I asked if she could alert them that customers were waiting and she responded to me, “it will just be a couple of minutes.” At the time it was 13 minutes past the time the customer before me was supposed to be helped. I ment... read more
Always a great experience shopping here! The staff is super helpful, and they always have the latest tech gadgets in stock. Plus, the layout makes it easy to find what I'm looking for.
Tried to scam me and say it would take 2 days to transfer my data from an old computer to a new one and would've charged me. I got the new laptop and did it myself in minutes. Cant even call these people to ask questions would not recommend to anyone.
has zero respect of customer time. No one shows up after I’ve arrived for 10mins and suddenly guy pop out says I have to reschedule since it’s the next customers appt.
Kept me on hold for a half hour never answered my question and when I showed up there they said “sorry we’re all booked up with appointments today you’ll have to schedule one” as if I didn’t spent the last half hour on hold trying to do just that.
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3 star rating with 35 reviews.
When is Geek Squad open?
Geek Squad is open now. It will close at 8:00 p.m.
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