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Geek Squad
- Retail
- Watertown, MA
About this business
Location details
550 Arsenal St Ste 2, Watertown, MA, 02472, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Kept me on hold for a half hour never answered my question and when I showed up there they said “sorry we’re all booked up with appointments today you’ll have to schedule one” as if I didn’t spent the last half hour on hold trying to do just that.
I am writing to express my dissatisfaction and disappointment with the recent computer repair service for my computer, which was dropped off at Geek location 550 Arsenal St, Ste 2, Watertown, MA 02472, My computer was experiencing occasional glitches, but otherwise it seems to be working normally. The next day when I picked up it after the technician attempted to fix it, the issue has become worse and the computer totally damage. The technician did not provide a clear explanation, or offer advice on how to prevent future pro... read more
Horrible service
I can't say enough good things about this tech team! Shout out to Alex and Bill!! My computer completely died on me, and they went above and beyond to get me back up and running. They were incredibly kind, patient, and accommodating throughout the entire process, taking the time to explain everything and how to prevent my future tech problems. Would recommend to anyone. Thank you again Alex and Bill!!
Customer service was chatting with each other and no attention to the customer at all. You have to beg for attention here
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.2 star rating with 31 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open at 11:00 a.m.
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