Geek Squad's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Geek Squad

2.8

About this business

Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology. 

Location details

9670 Old Katy Rd, Houston, TX, 77055, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
2.827 reviews
Select a rating
Chiraz Bessaoud's profile image
Chiraz Bessaoud 
on Google
a month ago

Wish I could leave zero stars. Pretty sure they hire as many incompetent people as they could find and put them in a space together. We’ll see if a manger ever calls. If betting not a chance 

John Hoopes's profile image
John Hoopes 
on Google
3 months ago
Linda Rockwell's profile image
Linda Rockwell 
on Google
11 months ago

Worse service ever!!!! I purchased a plan so I could have someone come to my house as needed. And, I asked them that before I purchased it. They told me that was in the plan I purchased! It isn’t! 

Rex Adams's profile image
Rex Adams 
on Google
a year ago

If I could give a negative rating I would. I had an appointment with Best Buy (Geek Squad) to repair my LG refrigerator. During the appointment window, I received an email that the appointment had been cancelled with no reason given. I contacted Best Buy, and was told that the service tech tried to reach my phone number, but it had been disconnected!! I then informed the Best Buy rep. that I was talking to him on the phone line that was allegedly disconnected. The Best Buy representative then told me (from the repair technic... read more

Helen Foster's profile image
Helen Foster 
on Google
a year ago

Always helpful. 

View all google reviews

Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 2.8 star rating with 27 reviews. 

When is Geek Squad open?

Geek Squad is open now. It will close at 8:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com