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Geek Squad

3.0

About this business

Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology. 

Location details

4251 Outer Loop, Louisville, KY, 40219, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
3.048 reviews
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sarahhh52's profile image
2 years ago

Geek Squad Alternative At one point or another we all need computer repair help and I am no different. I found myself in need at the worst possible moment. In the middle night, when everything is closed and the night before a report is due. I called Geek Squad online support for help and was charged for the $199 virus removal service. They connected to my pc and attempted to remove the problem. After a couple of hours and a whole lot of coffee and nail biting they call me back and say there is nothing they can do. This time,... read more

Plx's profile image
2 years ago

Poor Service from Geek Squad I received very poor service from Geek Squad-Louisville. I would highly advise using a reputable computer repair service instead. I tried their online service but was referred to the store where they totally messed up my computer, didn't fix the problem and deleted a program after a VERY long conversation about NOT deleting it, and they said they were not responsible for deleting it! They also deleted my restore points which could have restored the program so I had to purchase the program again b... read more

whocares122335r0505's profile image
whocares122335r0505 
2 years ago

they suck Answering the damn telephone would be a start. they suck, use someone, anyone else. 

Anna Roth's profile image
2 years ago

A fleet of well-trained experts offer maintenance for home or office computers--anytime day or night. In Short The Best Buy-based Geek Squad's expertise is wide-ranging: Trained representatives can handle everything from setting up a new sysem, installing software or creating a wireless network to dealing with more dire issues like the infamous "blue screen of death." Customers have the option of bringing their computers into a store, receiving 24-hour assistance over the phone or having a repairman come to their home (arriv... read more

Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 3 star rating with 48 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open at 10:00 a.m. 

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