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Geek Squad
- Retail
- Dorchester, MA
About this business
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Location details
14 Allstate Rd, Dorchester, MA, 02125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Completely waste of time and money. Took 45 mins to make one service order. And told me to come back in 2 hours. When i arrived, they told me to make another appointment to pickup (not mentioned before). And by the time, the next one available is the next day.
Terrible in person customer service. They talk down to you like you are unable to comprehend anything they are saying. I was told on the phone they would be able to repair the adhesive of the back of my fossil watch in store. Once I get in the store they said it has to be sent in for 2-3 weeks, okay fine. But then they said I have to have Apple care on a non-Apple product in order to cut the cost. Instead of explaining why the cost is so high for non-Apple products he continued to repeat that I should buy a new watch or get ... read more
Takes forever to get through automated system, then you get a foreigner on the phone that speaks broken hard to follow English. Indian lady hung up on me when I asked her to speak more clearly. ** People in person are OK!** but yo need to go to the store.
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.1 star rating with 19 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open tomorrow at 11:00 a.m.
Need help? Contact us.
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