Geek Squad's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Geek Squad

2.7

About this business

Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology. 

Location details

210 Whittakers Trce, Williamsburg, VA, 23185, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
2.718 reviews
Select a rating
Jamie Rasor's profile image
Jamie Rasor 
on Google
2 months ago

As far as I'm concerned, this is THE geek squad. My laptop gave out on me a few weeks ago and the Newport News store told me "it was time to upgrade" and said they couldn't fix it after waiting an hour. :( Took the same laptop to this store in Williamsburg and they had it fixed in 5 minutes! They also were able to tell me what was wrong and how to fix it if it happens again (Which I've had to do a couple times lol) But that's what I call good customer service, because if i ever have any other troubles I'm driving the extra 3... read more

Cynthia Snyder's profile image
Cynthia Snyder 
on Google
2 years ago

Great tech sent out from Geek Squad through Best Buy to address warranty work on refrigerator. Knowledgeable, speedy and explained things easily to me. 

shameka brown's profile image
shameka brown 
on Google
2 years ago
Platinum One1's profile image
Platinum One1 
on Google
2 years ago
Carlos Panthera's profile image
Carlos Panthera 
on Google
2 years ago

Drake was awesome! Best sales person I've ever dealt with at Best Buy in 15 plus years. I find out I needed to add a unit number to shipping address of where I'm having a computer I just dropped 1300 bucks on. I call the store back to edit the address, simply add a unit number, and I get transferred to the Philippines who keep me on the for 45 mins to tell me they can't edit the address. Best buy, a billion dollar corporation with geeks who can take computers apart and put em back together, can't edit a shipping address. I t... read more

View all google reviews

Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 2.7 star rating with 18 reviews. 

When is Geek Squad open?

Geek Squad is open now. It will close at 8:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com