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12151 Jefferson Ave, Newport News, VA, 23602, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Their technicians will lie to you about what work needs to be done on your products and will damage your products in the process of "repairing" them and then point to the fine print in their contract saying that all damage they inflict upon your device is not their responsibility.
It’s rather off putting when the tech repair company has computers that are also broken and malfunctioning. Horrid experience. With the price for diagnosis that find no resolution or provide any other solution than a factory reset, you are better off buying a new device. Waited over 45 minutes to pick up a device that was unable to be fixed.
If I could give them a ZERO I would! The absolute worst!!!! I will never bring anything to this location again!
If I could give them a ZERO I would! The absolute worst!!!! I will never bring anything to this location again!
Geek Squad has a 3.2 star rating with 70 reviews.
Geek Squad is open now. It will close at 8:00 p.m.
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