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6900 S Westnedge Ave, Portage, MI, 49002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
$1,650 to repair a screen on an $1,800 laptop. Enough said.
Absolutely horrible service!
Had a pleasant experience with Ernest, definitely a good guy and helped us out quite a bit, even after hours. Definitely a great employee and person!
Well hopefully your experience will be better. Took my laptop in for a cleaning inside and out and inspection fan was sounding a little clicky. Well it sounds worse and they clearly didn't bother cleaning it, when I got home I looked at the bottom and there was something stickie and pretty sure chocolate also. so if they did clean it they completely ignored the bottom wasted close to $200 for the year membership for it to sound worse. Think I'll pay more to go somewhere locally owned next time. Staff was nice though
I brought my iphone in to repair the back (broken glass). I had made an appointment, stupidly signed some consent form, dropped it off, but when I went to pick it up 6 hours later I was told the damage was worse and they already sent it in to Apple for repairs. I was told I would get my phone back in a week at the latest. I don’t have a spare phone to use in the meantime but I can be patient. It’s been well over a week and I’m mostly upset by both Geek Squad and Best Buy’s complete lack of communication (no confirmation emai... read more
Geek Squad has a 2.9 star rating with 48 reviews.
Geek Squad is closed now. It will open tomorrow at 10:00 a.m.
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