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Geek Squad

2.9

About this business

Location details

6900 S Westnedge Ave, Portage, MI, 49002, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
2.948 reviews
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Daniel Alexander's profile image
Daniel Alexander 
2 months ago

$1,650 to repair a screen on an $1,800 laptop. Enough said. 

Clary Irwin's profile image
Clary Irwin 
3 months ago

Absolutely horrible service! 

Mason Monroe's profile image
Mason Monroe 
4 months ago

Had a pleasant experience with Ernest, definitely a good guy and helped us out quite a bit, even after hours. Definitely a great employee and person! 

Marilyn Doan's profile image
Marilyn Doan 
7 months ago

Well hopefully your experience will be better. Took my laptop in for a cleaning inside and out and inspection fan was sounding a little clicky. Well it sounds worse and they clearly didn't bother cleaning it, when I got home I looked at the bottom and there was something stickie and pretty sure chocolate also. so if they did clean it they completely ignored the bottom wasted close to $200 for the year membership for it to sound worse. Think I'll pay more to go somewhere locally owned next time. Staff was nice though 

Madison Beebe's profile image
Madison Beebe 
8 months ago

I brought my iphone in to repair the back (broken glass). I had made an appointment, stupidly signed some consent form, dropped it off, but when I went to pick it up 6 hours later I was told the damage was worse and they already sent it in to Apple for repairs. I was told I would get my phone back in a week at the latest. I don’t have a spare phone to use in the meantime but I can be patient. It’s been well over a week and I’m mostly upset by both Geek Squad and Best Buy’s complete lack of communication (no confirmation emai... read more

Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 2.9 star rating with 48 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open tomorrow at 10:00 a.m. 

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