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Geek Squad

3.4

About this business

Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology. 

Location details

1751 N Central Expy STE C, McKinney, TX, 75070, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
3.418 reviews
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Sharada Bhattarai's profile image
Sharada Bhattarai 
on Google
2 months ago

Using them will create headaches, they dont finish on time and no support/response about when they can complete it. Its been a such a nightmare experience with this team. 

Alyssa Blue's profile image
Alyssa Blue 
on Google
5 months ago

Johnathan at geek squad was helpful and gave me a clear path to fixing my issue with my computer. 

Joyce Bunting's profile image
Joyce Bunting 
on Google
9 months ago

We just had a terrible experience with a technician, Tannan, from Geek Squad. He came to fix the sound system on a TV we bought from Best Buy two weeks ago. After working on it for almost an hour, he got it working, but said the problem was intermittent. He made multiple changes and it did start working, but in doing so the speaker level settings became reset. When we told him they were reset, he didn’t believe us and became very argumentative saying we were wrong, because he didn’t reset them. All we know is that they becam... read more

Ivan Clemons's profile image
Ivan Clemons 
on Google
a year ago

I used the geek squad to install a tv on my back patio. I sent pictures and went over all details. They were aware of the location of outlets and where tv was going to go. They came out and hung tv but refused to plug it into outlet as discussed. Then they offered to put in an outlet for an additional cost and then cancelled it due to location of outlet that they were aware of. I paid for a service that was incomplete and no compensation was provided. I recommend using someone else. 

Bling Is The New Black's profile image
Bling Is The New Black 
on Google
a year ago
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Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 3.4 star rating with 18 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open at 10:00 a.m. 

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