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Geek Squad
- Retail
- Allen, TX
About this business
Location details
190 E Stacy Rd Bldg 3000, Allen, TX, 75002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I expected better service from a vendor!
They stole and then lost my camera after lying to me about the warranty! Please, dont trust this company and brand!!
I had a confirmed 6:40 pm appointment for battery replacement. Waited 15 minutes only to be told that they were ‘too busy’ to do the job. Their solution? Buy the battery from them and book another appointment like my schedule doesn’t matter. Unacceptable. This is not incompetence; it’s deliberate disregard for paying customers. This company is a joke.
Great service from Natali! Went there a while back with a cell phone black screen and after trying to solve on my own and after going to a couple of other places - everyone said to go to Geek Squad at Allen Stacy Road Best Buy. Glad I listened to them! Natali was super-efficient and courteous. I was getting frustrated that the other places i went to could not help, but Natali jumped right in. Solved my problem pretty quickly. THANK YOU!
Brought my gaming PC in. Unfortunately it was pretty much a complete loss so RIP to my gaming pc . Even worse, the day I got this news, my gaming laptop wouldn’t boot up either, so I brought it to these guys and thankfully they had me fixed and good to go in 2 hours. 2/3 of the visits, Natali helped me check my computers in and was very positive and friendly during the whole process. Update: Tommy got my laptop working again and was very attentive during the whole process. Very glad I live near here, and I’ll be coming anyti... read more
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3 star rating with 26 reviews.
When is Geek Squad open?
Geek Squad is open now. It will close at 8:00 p.m.
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