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Geek Squad
- Retail
- Laurel, MD
About this business
Location details
14160 Baltimore Ave, Laurel, MD, 20707, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
don’t deal with them . Damaged my computer motherboard and took over 3 months and they can’t do nothing just lies. I had a very disappointing experience with the Geek Squad at this Best Buy. I brought my computer in for a data transfer to a new computer. Instead of resolving my issue, I was informed that my computer’s motherboard had been damaged while it was in their care, and I also discovered that important business files were missing after the transfer. This computer contained critical files for my business, and the situ... read more
The Geek Squad fixed my son’s PC. It needed another motherboard replacement which my son ordered online and we took it to them. The service was awesome. They were all so professional and kind. They were helpful by explaining everything that was going on and they kept us updated during the whole process. That PC system was definitely not easy to fix because it had been rebuilt so for them to have fixed it means they knew what they were doing. The technician that fixed it was named Mosaffa I think but he was awesome. I will de... read more
They told me over the phone that they had the PC part I needed. But when I got there they didn't have it . I drove the better part of an hour to get there. I was really disappointed to say the least.
they don’t take account that you need help they jump from customer to customer and leaves the others behind without checking on them
I just spent an aggravating hour chatting to get remote set up. They said they would call me when the agent was ready. An hour later I get an email saying they have finished doing something to my computer. They never called. I have no idea what they did.
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 2.6 star rating with 31 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open at 10:00 a.m.
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