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Geek Squad
- Retail
- Laurel, MD
About this business
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Location details
14160 Baltimore Ave, Laurel, MD, 20707, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I just spent an aggravating hour chatting to get remote set up. They said they would call me when the agent was ready. An hour later I get an email saying they have finished doing something to my computer. They never called. I have no idea what they did.
Had three service appointments with them so far and the services were excellent. A very professional knowledgeable crew particularly Mr Sin. The only issue is you can no longer call the store directly. Best Buy handles all calls centrally which is a bit inconvenient.
Not sure what the point is in making an appointment if there's no one there to assist you. I was there 10 minutes before my appointment and no one ever came out to assist me, even a few minutes after my appointment, smh.
Not sure what the point is in making an appointment if there's no one there to assist you. I was there 10 minutes before my appointment and no one ever came out to assist me, even a few minutes after my appointment, smh.
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 2.7 star rating with 27 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open at 10:00 a.m.
Need help? Contact us.
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