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Geek Squad

4.0

About this business

Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology. 

Location details

5454 New Hope Commons Dr, Durham, NC, 27707, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.026 reviews
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Robin Monteith's profile image
Robin Monteith 
on Google
7 months ago

Wonderful experience with Zack at geek squad today! He was able to look at problems with software and apps. My computers were not syncing data and he helped me figure out why. We solved it and I went ahead and bought a new iPad at Best Buy with their service agreement because the experience was so great. He listens well and is friendly and patient. 

ro D SMI's profile image
ro D SMI 
on Google
a year ago

Was going to use them for some service but was a bit pricey. But i was treated with respect and was helped. 

Anonymous's profile image
Anonymous 
on Google
a year ago

Was going to use them for some service but was a bit pricey. But i was treated with respect and was helped. 

Paul Miller's profile image
Paul Miller 
on Google
a year ago

Huge shout out to Zach. Very knowledgeable and excellent customer service. These days it’s rare to get top quality, friendly service. What ever they are paying Zach they should double it. 

Tywana Jones's profile image
Tywana Jones 
on Google
a year ago

They addressed our concerns and updated software in a timely manner! 

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Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 4 star rating with 26 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open tomorrow at 10:00 a.m. 

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