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Geek Squad
- Retail
- Grapevine, TX
About this business
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Location details
1515 W State Hwy 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
The customer service was incredibly gracious with me when I needed to return a gift. There were complications that took over an hour to sort through, but their attitude stayed helpful and kind. Katia especially, very patiently, worked with us to find a solution. She had a glowing smile the entire time, and genuinely showed understanding and grace.
bad experience.
So much confusion and miscommunication with scheduling. I went to the grapevine store and bought a TV, wall mount, and sound bar. All were in stock because I wanted fast install.They said they could install THAT day, so I disconnected old tv and removed it. Geek Squad no showed, no phone call, no email. I had to call the next day. Soonest they could get there was 6 days later. Wall mount didn’t work. Had to order another one. Again, confusion and miscommunication about scheduling. Now I have 3 different appointments. Job fin... read more
Today, Carlos installed the security system at our new house in Southlake, TX. He was prompt, friendly, and a complete professional.
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 4.2 star rating with 30 reviews.
When is Geek Squad open?
Geek Squad is open now. It will close at 8:00 p.m.
Need help? Contact us.
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