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Geek Squad
- Retail
- Chesapeake, VA
About this business
Location details
4107 Portsmouth Blvd, Chesapeake, VA, 23321, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Day 1: drop off for a simple os repair/reinstall on a cheap laptop and was told technician was off that day so it would be about a week which I thought was ridiculous but ok. Day 3 I get an email saying my computer was ready for pickup and I needed to make an appointment to do so which I also thought was ridiculous but ok. My wife and I show up late that evening to pick it up and the tech says the battery died and they weren't able to preform work without the charger which I could of brought with me had i gotten a heads up. ... read more
To be honest, i don't know where to start. Customer service was all over the place; both good and bad. Service was a 2/5 though. Also, please stop up selling me to the point I never want to return. You clearly made it so obvious that you weren't even trying to help me at one point. I actually lost money coming to yal, and left with a used hard drive I bought from Amazon that started off new after stating you could fulfill my request. Then when I asked you to please wipe the hard drive so I could send it back to Amazon, you w... read more
Mostly everything they have fixed so far. I am going today to see if they can fixit then I can make a longer comment
I Went To this Place not knowing what I was getting myself into! I needed service and I needed it fast! These folk was professional and kept me updated about the services requested! I knew I was in the best hands! Top of Tier service because they offer walk-In service unlike their competitors! I have had my laptop back for a week now and I am very satisfied with their work and time frame….Thank You so much Geek Squad 🤓
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 4.3 star rating with 19 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open at 11:00 a.m.
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