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Geek Squad
- Retail
- Chesapeake, VA
About this business
Location details
4107 Portsmouth Blvd, Chesapeake, VA, 23321, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Scheduled appointment ahead of time and arrived early but the rep did not honor the appointment. She said she was leaving and would not even let us drop the item off. Will not do business with them again.
Day 1: drop off for a simple os repair/reinstall on a cheap laptop and was told technician was off that day so it would be about a week which I thought was ridiculous but ok. Day 3 I get an email saying my computer was ready for pickup and I needed to make an appointment to do so which I also thought was ridiculous but ok. My wife and I show up late that evening to pick it up and the tech says the battery died and they weren't able to preform work without the charger which I could of brought with me had i gotten a heads up. ... read more
To be honest, i don't know where to start. Customer service was all over the place; both good and bad. Service was a 2/5 though. Also, please stop up selling me to the point I never want to return. You clearly made it so obvious that you weren't even trying to help me at one point. I actually lost money coming to yal, and left with a used hard drive I bought from Amazon that started off new after stating you could fulfill my request. Then when I asked you to please wipe the hard drive so I could send it back to Amazon, you w... read more
Mostly everything they have fixed so far. I am going today to see if they can fixit then I can make a longer comment
I Went To this Place not knowing what I was getting myself into! I needed service and I needed it fast! These folk was professional and kept me updated about the services requested! I knew I was in the best hands! Top of Tier service because they offer walk-In service unlike their competitors! I have had my laptop back for a week now and I am very satisfied with their work and time frame….Thank You so much Geek Squad 🤓
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 4.1 star rating with 20 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open at 10:00 a.m.
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