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Geek Squad
- Retail
- Lubbock, TX
About this business
Location details
2420 W Loop 289 Acc Rd, Lubbock, TX, 79407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
They don’t care to help the customer. Just sit in the back or have 3 people on one customer. Slow slow slow. Would not recommend to anyone needing a phone fixed to come here. Just send in to apple care.
If I could give zero I would. Avoid at all cost.
DO NOT EVER GET GEEK SQUAD!!! CUSTOMERS BEWARE. IVE BEEN PAYING FOR AERVICES ON A PHONE THAT WE SOLD BACK TO THEM YEARS AGO! JUST FPUND OUT TODAY THAT OLD IPHONE 11 IS COVERED AND NOT THE CURRENT PHONE WE OWN. I WAS TOLD AT THE TIME I PIRCHASED THE NEW IPHONE THAT IT WAS COVERED ON THE PLAN. WELL THE PLAN WAS NEVER CHANGED TO MY CURRENT PHONE. SO IBE BEEN PAYING THESE CROOKS FOR A PHONE WE DO NOT OWN FOR AT LEAST 4 YEARS!!! DO NOT GET GEEK SQUAD!!!
Set up an appointment for 5pm to get my AirPods sent off for warranty. Waited until 6:20pm to be told they couldn’t do anything and we would need to go through Apple directly. Waste of time.
Kind of shocking how poorly run the geek squad is. Had an appt for them to come look at our TV that’s under warranty and got a call from them and they were at a house in a TOTALLY DIFFERENT city… the tech was super nice and apologized and said he was dispatched there, but said he sees they put the wrong address. He called around and got us an appt for the next day which is great no problems and I even see the scheduled appt for the next day. BUT our time came and went with no tech. We called, got transferred a million times ... read more
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 2.9 star rating with 75 reviews.
When is Geek Squad open?
Geek Squad is open now. It will close at 8:00 p.m.
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